Shipping policy

ALL ORDERS SUBMITTED WILL BE FULL FILLED WITHIN 4 BUSINESS DAYS OF ORDER. ITEMS WILL BE CAREFULLY PACKAGED TO ENSURE SAFE ARRIVAL.

SLEEPY DRAGON CRYSTAL CO IS NOT RESPONSIBLE FOR LOST OR DAMAGED PACKAGES. ONCE PACKAGE HAS LEFT US TO SHIP, WE NO LONGER HAVE CONTROL OVER THE OUTCOME OF THE PARCEL. 

IF CONTENTS ARE DAMAGED IN TRANSPORT, THEN THE CUSTOMER MUST RECTIFY THE SITUATION WITH THE POSTAL SERVICE. 

NO REFUNDS OR EXCHANGES WILL BE PROCESSED DUE TO DAMAGED ITEMS FROM SHIPPING.